In these Terms of Business the following definitions will apply:
“TTL” means Technician Training Ltd whose registered office is 15 Charborough Close, Lytchett Matravers, Poole, Dorset BH16 6DJ
“The Client” means the person, firm or corporate body together with any subsidiary or associated company as defined by the Companies Act 2006 to whom Training or Consultancy Services will be provided.
“Associate” means an independent person appointed (not employed) by TTL to provide training and/or consultancy services on behalf of TTL
“Our Website” means www.techniciantraining.co.uk
- Unless the context otherwise requires, references to the singular also include the plural.
- The headings contained in these terms are for convenience only and do not affect their interpretation.
- The Contract
These terms constitute the contract between TTL and the Client for the supply of training and/or consultancy services.
The terms contain the entire agreement between the parties and, unless otherwise agreed in writing by a Director of TTL, these terms prevail over any terms of business or purchase conditions put forward by the Client.
No variation or alteration to these terms shall be valid unless the details of such variation are agreed between TTL and the Client and set out in writing and a copy of the varied terms is given to the Client stating the date, on or after which such varied terms shall apply.
- Booking Terms
By placing a booking you confirm that the delegate meets the entry requirements for the course as stated on the website and the registration form, and is suitably physically and mentally fit to undertake the course. Please contact a suitably qualified individual for advice before booking should you have any queries over a delegate’s physical or mental health. We reserve the right to refuse a delegate on a course should they not meet the entry criteria. We reserve the right to exclude a delegate from a course, with no refund, should we deem their behaviour inappropriate.
The acceptance of a booking does not amount to enrolment until the correctly completed registration form has been reviewed and payment cleared.
All courses are taught and examined in English and by applying for the course you confirm the delegate has the required spoken and written skills to complete the course.
- Payment Terms
The fee will be agreed prior to the booking being confirmed. VAT, where applicable, is payable on the entirety of this charge. Certificates will be issued on receipt of full payment unless agreed with the Client otherwise.
For ALL courses, we will require full payment in advance unless agreed otherwise in writing by a Director of TTL.
TTL reserve the right to charge interest on any overdue amounts at the rate of 10% per annum above the base rate as set by the Bank of England, from the due date until the date of payment.
There will be no refund in the event of candidate late arrival or leaving before the end of the training.
All payments to be made by bank transfer, payment card or cash, unless otherwise agreed by a Director of TTL.
- Cancellation Rights
You have a 14 day cooling off period from the date of booking, provided the date of booking exceeds 28 days before the first date of the course.
Cancellation requests must be confirmed and agreed in writing/email.
A fee will be applied to all cancellations outside of the 14 day cooling off period:
50% of full course fees if prior to 2 weeks before course start date,
100 % of full course fees if less than 2 weeks of course start date.
In the event of a re-booking being made for an alternative date, at the time of cancellation, the cancellation fee may be reduced at the discretion of a director of TTL.
Any information held by TTL will only be used in accordance with this statement.
TTL will only use information collected about you for the sole purpose of our agreement. We may monitor and/or record your telephone calls/emails with us to assist in carrying out your instructions appropriately, to aid us in continual service improvement and in the interest of security. Data will NOT be shared with ANY third parties except as governed by law and EAL requirements.
If you have any queries regarding our GDPR; email: firstname.lastname@example.org
- Force Majeure
Neither TTL or its Associates are liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond their reasonable control; such causes include but are not limited to: illness, power or utilities failure, industrial action, labour disputes, terrorist action, civil unrest, fire, flood, storms including snow and ice, acts of war, Governmental action and acts of God.
TTL will make every effort to ensure that the Associate appointed has the required standards of skill, knowledge, integrity and reliability for the training/consultancy required in line with the specification received from the Client. TTL shall not be liable for any loss, expense, damage or delay from the negligence, dishonesty, misconduct or lack of skills of the Associate.
TTL and its Associates will not be liable for any loss, damage, illness or injury to persons or property, however caused, except where such liability is imposed by law and which will not exceed a refund of the full value of the course.
Whilst every effort is taken to ensure our training events contain up to date information and content at the time of delivery, TTL & its Associates cannot be held responsible for any inaccuracies, changes of substance or supervening events and cannot be held responsible for any loss, damage, injury or incident incurred by any individual or group following completion of a training event or consultancy service.
- Engagement of Associates
The Client shall not attempt to engage any Associate supplied by TTL for work either directly by the client, or as an introduction to a Third Party.
In the event of either of these situations, the Client will pay an Introduction Fee which will be applicable to 20% of the annual salary plus VAT.
These terms are governed by the law of England and Wales and are subject to the exclusive jurisdiction of the Courts of England and Wales.
- Acceptance of Terms and Conditions
By placing a booking you are confirming that you have read and accept these terms and conditions.